Managing Your Subscription

Update your payment method, view invoices, or change billing details from your account.

Access the Stripe Customer Portal

1. Sign in to GameShuffle
2. Go to Account Settings → Plans
3. Click Manage Subscription

This opens the Stripe Customer Portal where you can manage your billing securely.

What you can do in the portal

Update payment method — change your card on file or add a new one.

View invoice history — download invoices for any past billing period.

Update billing address — useful if you've moved or your tax situation changed.

Update tax IDs — if you're a business customer, add your tax ID for invoicing.

Cancel subscription — see Cancelling Pro.

Payment methods we accept

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay

Failed payments

If a payment fails (expired card, insufficient funds, etc.):

1. We automatically retry over about two weeks
2. You'll receive emails for each failed attempt
3. If all retries fail, your account moves to free tier (your data is preserved)

To fix a failed payment, update your payment method in the customer portal — we'll retry automatically.

Statement descriptor

Charges appear on your statement as GAMESHUFFLE.

Still have questions?

Email billing@gameshuffle.co.